HW Richardson: mytransport Ecosystem

Consolidating livestock, bulk, cement, and fuel under a single multi-divisional transport system

We built the unified 'mytransport' platform, running the entire lifecycle from job creation, rating, planning, and customer portal to tailored in-cab driver applications.

About the Client

HW Richardson (HWR) is one of New Zealand's largest privately-owned transport and logistics groups, spanning highly diverse operations including bulk freight, livestock, aggregate cement, fuel distribution, and transport hubs.

The Challenge

With divisions ranging from livestock to bulk fuel, no single commercial product could support all business functions. HWR's divisions were running on disparate, fragmented systems, making it difficult to share fleet resources, rate jobs accurately, or offer a consistent customer experience. They needed a single, heavy-duty engine to power the entire group.

The Solution

We engineered 'mytransport'—an end-to-end custom transport operating ecosystem. Built specifically for HWR, it covers job booking, dynamic routing, multidimensional pricing, and custom-designed mobile driver apps tailored for in-cab execution across different cargo types (e.g., fuel safety checklist vs. livestock count tracking).

Results

• Replaced multiple disconnected legacy tools with a unified operational platform
• Empowered 800+ drivers with specific in-cab workflows and automated dispatching
• Streamlined financial workflows with instant rating and rating verification
• Real-time customer portal visibility, providing a major competitive edge